Terms of Use

These terms govern your use of the EmailMassa Chrome extension and related services.

1. Service

EmailMassa helps users prepare and send personalized email campaigns through a connected Gmail account. Features may include recipient import, personalization, scheduling, follow-ups, templates, and engagement tracking.

2. Acceptable use

You must use EmailMassa lawfully and comply with Gmail policies, anti-spam rules, privacy laws, and consent requirements that apply to your recipients. You may not use the service for unsolicited spam, fraud, harassment, malware, phishing, or unlawful content.

3. Your Google account

You are responsible for the security of your Google account and for all campaigns you initiate. EmailMassa uses Google OAuth and does not receive or store your Google password.

4. Sending limits

The Free plan currently supports one campaign per day and 100 campaigns in total. Active Premium access supports up to 500 emails per day. Google may apply additional account-specific limits. Limits may change to protect deliverability, security, or service reliability.

5. Premium access and payments

New Premium purchases provide access for either 30 or 365 days. Each purchase is a one-time payment processed by Stripe. It is not a subscription, does not renew automatically, and does not authorize recurring charges.

Premium access begins after payment confirmation and expires at the end of the purchased period. You may choose to make another one-time purchase later.

6. Refunds

Refund requests are governed by the Refund Policy. Approved refunds may end the associated Premium access.

7. Availability

The service is provided on an "as available" basis. Gmail, Google APIs, Stripe, network providers, or browser changes may temporarily affect functionality.

8. Responsibility and liability

You are responsible for recipient consent, campaign content, list quality, and legal compliance. To the maximum extent permitted by law, EmailMassa is not liable for indirect losses, blocked accounts, undelivered messages, spam classification, or third-party service interruptions.

9. Changes

We may update these terms when the service, legal requirements, or providers change. The revision date above identifies the current version.

10. Contact

Questions may be sent to suporte@emailmassa.com.br.