Privacy Policy

Last updated: January 31, 2025

1. Introduction

This Privacy Policy describes how IG Story Downloader ("the Extension", "we", "us") collects, uses, and protects your information when you use our Chrome extension.

We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1. Information You Provide:

• Email address (when making a purchase)
• Payment information (processed securely by PayU)

2.2. Automatically Collected Information:

• Extension usage statistics (number of downloads)
• Error logs for debugging purposes
• Browser type and version

2.3. Information We DO NOT Collect:

• Your Instagram login credentials or password
• Content of downloaded media files
• Your Instagram private messages
• Your browsing history outside of Instagram
• Personal data from your Instagram account

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing payments and providing the service
• Sending purchase confirmations
• Providing customer support
• Improving the extension functionality
• Debugging and fixing technical issues

4. Data Storage and Security

We implement appropriate security measures to protect your data:

• All payment data is processed by PayU (PCI DSS compliant)
• We do not store your payment card details
• Data transmission is encrypted using SSL/TLS
• Local extension data is stored only on your device

5. Third-Party Services

The Extension uses the following third-party services:

• PayU - Payment processing (Poland-based payment provider)

These services have their own privacy policies, and we encourage you to review them.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

• With payment processors to complete transactions
• When required by law or legal process
• To protect our rights or safety

7. Data Retention

• Transaction records: 5 years (tax requirements)
• Customer support correspondence: 2 years
• Usage analytics: 12 months

8. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at: ilshat@nazargulov.com

9. Children's Privacy

The Extension is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last updated" date.

11. Instagram Disclaimer

This extension is not affiliated with, endorsed by, or sponsored by Instagram or Meta Platforms, Inc. Instagram is a trademark of Meta Platforms, Inc.